Privacy Policy

1Introduction & Scope

Choice Web Solutions ("we", "our", or "us") operates as a premier digital product engineering agency delivering custom web applications, SaaS platforms (such as Radora ERP), cross-platform mobile apps, and WooCommerce storefronts. We respect your personal data and are committed to safeguarding the confidentiality of your inquiries and proprietary project specifications.

This Privacy Policy explains how we collect, store, use, and protect information when you visit our website (choicewebsolutions.com), submit an inquiry via our contact form, or partner with us for software engineering services.

2Information We Collect

3How We Use Your Data

We process information only for lawful, legitimate business purposes directly connected to delivering software engineering services:

• To evaluate project scopes, prepare architectural proposals, and schedule technical discovery calls.
• To maintain communication across development sprints, milestone sign-offs, and staging reviews.
• To fulfill contractual obligations and provide post-deployment technical support.
• To prevent fraudulent inquiries, spam, and malicious bot activity.

4Client Project Data & Multi-Tenant Isolation

For enterprise clients utilizing our proprietary SaaS operating systems (such as Radora ERP):

• Zero Cross-Tenant Leakage: Client databases, school student records, employee rosters, and financial transaction logs are strictly isolated using tenant-scoped schemas and query-level isolation.
• Non-Disclosure Agreement (NDA): All proprietary business workflows, custom schemas, and client datasets remain protected under strict NDA obligations.
• Zero Lock-in Portability: Clients retain full export capability over their raw database snapshots, uploaded assets, and configuration manifests upon completion of services.

5Third-Party Processors & Infrastructure

We utilize select, industry-standard infrastructure providers to deliver our services securely:

• Lead Ingestion: Form inquiries are transmitted via encrypted webhooks to private, access-controlled Google Workspace spreadsheets.
• Hosting & Edge Delivery: Our applications are deployed across enterprise cloud networks (e.g., Vercel, AWS, Cloudflare) with automated SSL/TLS encryption.
• Payment Gateways: For client invoice settlements and e-commerce integrations, transactions are handled directly through licensed processors (Razorpay, Stripe) under PCI-DSS compliance. We never store credit card details on our servers.

6Your Rights & Contact Information

You have the right to request access to, correction of, or complete deletion of your contact records from our inquiry logs at any time.